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Call Before You Dig!

Whether you are building an addition, laying a new patio, planting a garden, or just digging a post hole. You don’t want to accidentally dig through the natural gas line!

Should you plan to do any digging, please contact: TENNESSEE ONE CALL – THE STATEWIDE NOTIFICATION SERVICE. CALL 811

At least three(3) days in advance so that all of the Town of Linden owned buried pipe may be located and marked for you at NO CHARGE!

All digging in the vicinity of piping should be carefully done by hand.  This will avoid the inconvenience of disrupted service, personal injury and expensive repairs.

Tennessee law imposes civil penalties up to $1,000 in addition to actual damages, including repair and lost gas, if someone damages underground utilities without calling first.

If a gas main or service line is exposed during digging, call The Town of Linden.  Proper attention to pipe that has been exposed will prevent problems later.

Report a Gas Emergency – Call 911

Smell Gas, Act Fast.

Indoor Gas Leaks:
Should you smell the odor of gas in an enclosed area such as your home or business, leave the building.

DO NOT operate light switches, phones or other electrical devices! 

They may cause a spark which could ignite the gas.

Evacuate and then call the Town of Linden immediately at 931-589-2736, 24 hours a day 7 days a week.

After Hours call 931-589-3900

Our technicians will respond promptly.

Outdoor Gas Leaks:
If you notice particles of dirt or debris blowing up from the ground or bubbles blowing from standing water, this could indicate an underground gas leak. You may or may not smell gas depending on wind and other weather conditions. If you notice any indication that there may be an underground gas leak call the Town of Linden immediately at 931-589-2736, 24 hours a day 7 days a week. Our technicians will respond promptly.

 

Fees for adding Natural Gas Service to a location

Gas Meter Tap – $315, Adm fee $50, plus $1.25 per foot for the first 100 feet, next 200 feet is $1.00 per foot, then after 300 feet it is $.85 per foot.

Non-refundable Administration Fees to have Gas turned on at a location that already has a meter:

Renter: $100

Homowner Inside City Limits: $50

Homowner Outside City Limits: $50

Re-connection Fee for non-payment:

Business Hours 7am – 4pm $50.00

After Weekday Business Hours $75.00

Weekends and/or Holidays $100.00

Excess Flow Valve Customer Notification (EFV)

Beginning April 14, 2017 a new Federal Regulation requires all natural gas utilities to notify customers regarding the availability of excess flow valves (EFV).

Diagram courtesy of Hubbell

You may request that the Town of Linden to install an excess flow valve (EFV) on the gas line to your property. EFVs are mechanical shut-off devices that can be installed in the gas pipe running to the gas meter at your property (the “service line”).  An EFV is designed to shut off the flow of natural gas automatically if the service line breaks, for example, by an excavation accident. Stopping the flow of gas from a broken service line significantly reduces the risk of natural gas fire, explosion, personal injury and/or property damage.

EFVs are not designed to close if a leak occurs beyond the gas meter (on house piping or appliances). EFVs also may not close if the leak on the service line is small.

If you add additional gas appliances, for example, a pool heater, emergency generator, etc., the additional gas flow may cause the EFV to close.

If you notify the Town of Linden that you want an EFV we will contact you to set up a mutually agreeable date when we will install an EFV on your service line. The cost that will be billed to you to install an excess flow valve (EFV) will be $1000.00 (One Thousand Dollars).

If it becomes necessary to maintain or replace the EFV on your service line we will maintain or replace the EFV at no charge to you.

EFV replacement may be necessary if you add additional gas appliances, such as a pool heater or emergency generator that exceeds the capacity of the EFV.

EFV replacement may be necessary if the EFV malfunctions (sticks open or closed).

Industry experience is that EFVs rarely malfunction.

EFVs cannot be installed on some service lines due to high gas flow, low pressure or other factors. If you request an EFV we will inform you if your service line cannot accommodate an EFV.

For your safety always call 811 to have gas lines and other buried utilities marked before allowing anyone to dig in your yard.

EFV-Notification-Letter-City-of-Linden PDF Download

Customer Owned Gas Lines

 Federal regulations require the Town of Linden to notify customers that have underground gas lines to homes or businesses, because these lines could possibly develop a leak.

Lines between the gas meter and your home or business belong to the customer – not to the Town of Linden. Should a leak occur “downstream”, or from the meter to the house, the repairs are the responsibility of the customer. The lines “upstream”, or to the meter, are the responsibility of the Town of Linden.

If a gas leak is suspected, the Town of Linden will check your line at no charge. If a leak is found downstream of the meter, a licensed plumber should be contacted immediately to repair the unsafe condition. The Town of Linden does not maintain or repair customer owned lines.

 Customers are encouraged to have a licensed plumber inspect their gas piping periodically. Gas lines, over time, could develop a leak as a result of corrosion or external forces.

 Water Service:

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Call Before You Dig!

Whether you are building an addition, laying a new patio, planting a garden, or just digging a post hole. You don’t want to accidentally dig through the water lines!

At least three(3) days in advance so that all of the Town of Linden owned buried pipe may be located and marked for you at NO CHARGE!

All digging in the vicinity of piping should be carefully done by hand.  This will avoid the inconvenience of disrupted service, personal injury and expensive repairs.

 

Turn Water on – Fees

Inside City $25
Outside $50
Seasonal $60
Weekend $100
Reconnect $50

Tap charges for new water service:

Inside City $500
Outside City $850
Sewer $500
Wayne County $1,250

City Garbage Service

  • Pickup on Mondays and Thursday
  • Place garbage in a container at the curb.
  • Not to exceed 48 pounds.