Town of Linden Title VI Policy and Complaint Procedure

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Title VI Policy


It is the policy of the City of Linden that no citizen shall, on the grounds of race, color or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity of the City. Furthermore all physical facilities and physical areas of the City of Linden are available to every client without regard to race, color, or national origin. All employees of the City of Linden are expected to consider, respect and observe this policy in their daily work and duties.

Also, all employees shall use courtesy titles (Mr., Mrs., Ms., Miss, ma' am, sir, etc.) to address clients, without regard to race, color or national origin in both oral and written communications.
If a citizen approaches you with a question or complaint, direct him or her to the Mayor or City Recorder/Title VI Coordinator, at City Hall.

Remember, you are representing the City of Linden so put your best foot forward and always treat others as you want to be treated.

[This is the text of the signed letter from Mayor Wess Ward regarding Title VI instructions to employees.  PDF can be downloaded of the original document.]

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Nondiscrimination Complaint Procedure    

pdfcomplaint-procedure-2024.pdf24/04/2024, 21:33 [download Procedures]

These procedures apply to all complaints filed under Title VI of the Civil Rights Act of 1964, relating to any program or activity administered by the Town of Linden or its subrecipients, consultants, and/or contractors. Intimidation or retaliation of any kind is prohibited by law.

These procedures do not deny the right of the complainant to file formal complaints with other State or Federal agencies, or to seek private counsel for complaints alleging discrimination. These procedures are part of an administrative process that does not provide for remedies that include punitive damages or compensatory remuneration for the complaint.

Every effort will be made to obtain early resolution of complaints at the lowest level possible. The option of informal mediation meeting(s) between the affected parties and the Title VI Coordinator may be utilized for resolution, at any state of the process. The Title VI Coordinator will make every effort to pursue a resolution of the complaint. Initial reviews with the complainant and the respondent will request information regarding specifically requested relief and settlement opportunities.

 

Make your voice be heard!

Address.

Linden City Hall
216 E. Main St.
P.O. Box 46
Linden TN 37096.

Hours/Telephone.

Hours: 7:00 am to 4:30 pm
(931) 589-2736

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Utilities Emergency.

After hours utilities emergency:
(931) 589-3900